Caring, Collaboration, Agility, Integrity, and Safety are the core values that define who we are at Rümi. As a company dedicated to bringing happiness into the places people live and work, we believe in spreading joy throughout our communities.
To celebrate National Volunteer Week, we’re excited to share some inspiring stories from our Rümineers—employees who embody our values and make a real difference in the community.
**Making the Connection**
If you’ve ever attended one of our Rümi events, there’s a good chance you’ve met Thomas and Garrett, two enthusiastic members of our Customer Care Happiness Centre. Together, they’ve volunteered over 40 hours, contributing to more than 400 volunteer hours in the community in 2022—and it's still growing!
We recently had the chance to chat with them about their experiences as volunteers and why giving back is so important to them.
**What do you enjoy most about volunteering?**
Garrett: *“For me, it’s all about connecting with people. I love being able to talk to customers face-to-face and show them the real people behind the phone.â€*
Thomas: *“I like meeting people in person and hearing what they really want. It’s one thing to assume, but getting direct feedback from them is incredibly valuable.â€*
**Why do you think volunteering and connection go hand in hand?**
Garrett: *“I was born and raised in Alberta, and I love hearing stories from event attendees about how they first heard about ATCO or how much they love the Blue Flame Kitchen cookbooks. Every Albertan seems to have a story about us!â€*
Thomas: *“I’m not originally from Alberta, but I see how deeply connected people here are. Everyone probably knows someone who knows ATCO. And since Rümi is part of the ATCO family, it helps us build trust and understanding within the community.â€*
**What’s your favorite part of volunteering?**
Thomas: *“It’s just fun! Talking to people, engaging with the community—it’s always exciting. We’re never stuck behind a booth; we’re always out there, interacting.â€*
Garrett: *“Yeah, and it’s not just about the activations or handing out prizes. We also volunteer at places like WINS, and doing it as a team makes it even better. Plus, it’s a great way to bond with coworkers while giving back.â€*
**What’s your most memorable moment as a volunteer?**
As they both smile, Garrett shares a funny memory from an event they worked on together.
Thomas: *“I remember when we were at a soccer event (Cavalry FC at Spruce Meadows), and two people ended up trading sunglasses with each other!â€*
Garrett: *“Exactly! We had these cool green Rümi sunglasses, and one guy wanted them so badly for his birthday. The guy we gave the last pair to overheard him, and he actually traded his branded sunglasses for a pair of Rümi ones right in front of us!â€*
**What’s next for Rümi in the community?**
Since launching ügive, our community initiative, we've focused on supporting local charities that align with our mission. From home builds with Habitat for Humanity Southern Alberta as part of their Refurbishment Program, to community clean-ups with HomeSpace, and donation drives like Handbags with Heart with WINS, our Rümineers have stepped up to help in every way possible.
**2022 Community Investment Achievements:**
- Exclusive sponsorship of the Home Refurbishment Program with Habitat for Humanity, including $20,000 and six months of free energy from ATCOenergy.
- Donated over 400 volunteer hours in the community.
- Helped build homes with Habitat for Humanity Southern Alberta.
- Sorted donations with WINS (Women in Need Society).
- Revitalized spaces with HomeSpace Society.
- Launched a matching program where we donate to charities on behalf of Rümineers who volunteer outside of ügive initiatives.
Whew! It’s safe to say that ügive turned one on a high note, and we’re definitely not slowing down anytime soon. Subscribe to our newsletter to stay updated on upcoming events and learn more about how we're making a difference in communities near you.
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